Cookie Policy

Think of cookies as tiny digital notes that websites leave on your device. When you visit insight-concentrate.com, we use several types of tracking technologies to remember your preferences and improve how our site works for you.

These technologies include cookies, web beacons, local storage, and similar tools that help us understand how people interact with our performance testing services. We're not collecting personal information to sell or share with random companies — we use this data to make your experience smoother and more relevant.

Not all tracking is the same. Here's what we actually do with the data we collect and why each type matters for your experience with our performance testing services.

Here's what actually happens with the information we collect. Real examples from our Taiwan operations:

When someone visits our learning program pages repeatedly but doesn't sign up, we might adjust the information flow or add more specific details about what to expect. If our analytics show people leaving during the contact form process, we'll investigate technical issues or simplify the form.

We also track which performance testing articles get shared most often with development teams in Taipei and Taichung. This helps us create more content that actually solves problems instead of just filling space.

We keep different types of data for different periods. Session cookies disappear when you close your browser. Preference cookies might stick around for up to two years so you don't have to reset everything constantly.

Analytics data gets aggregated and anonymized after 14 months. We're not building permanent profiles — we're trying to understand patterns that help us serve Taiwan's tech community better.

If you want us to delete specific data we've collected about your visits, send us an email. We can't always identify individual users from aggregated analytics, but we'll remove what we can track back to you specifically.

Technology changes, and so do privacy practices. When we update this policy, we'll post the changes here with a new date at the top. For major changes that affect how we collect or use data, we'll send notifications to active clients.

Since we work closely with development teams across Taiwan, we often get feedback about privacy practices directly from clients. These conversations help shape our approach to data collection and user control.

We review this policy every six months to make sure it accurately reflects our current practices and stays aligned with evolving privacy standards in Taiwan and internationally.